About Zagreb Lotto

Responsible Gaming

Zagreb Lotto is committed to be a world-class responsible gaming company. Our professional conduct and business behaviours must be upheld to the very highest standards, ensuring a fair and safe gambling experience to protect our customers.

Many who like our games play for just a little flutter or social recreation. However, we recognize there may be a minority who may play beyond their means. As such, we have safeguards in place to help create a responsible gaming environment for all.

We design and communicate our products in a manner that will not promote excessive and irresponsible play. We have low minimum bet amounts and offer a conservative range of sports bets.

We believe in delivering responsible and good customer service. We proactively inform and educate our customers to bet responsibly, and how to get help should they need it.

Accreditations and Milestones

We adopt the World Lottery Association’s Responsible Gaming Framework to benchmark our practices. We have been awarded the highest global level of certification (Level 4) in 2012, and clinched this accolade again in 2017 and 2022. We have to demonstrate continuous improvements to gain re-certification every three years.

Zagreb Lotto Rules

• Buy online - Players can purchase numbers from our retailers from their website
• Drawing results - Official result numbers are only available from this site.
• Get rewarded - The winner can receive a prize from the retailer who purchased the number
• Player Account - All players must create our Reseller account to play.
• Online retailers - We currently only have online retailers
• Amount of rewards - The amount of rewards depends on the retailer's giving capability.
• Types of prizes - Rewards are divided according to the games you play.